vipta Terms & Conditions — Rules for Bangladesh Players

Introduction and Acceptance

These Terms and Conditions ("Terms", "Agreement") set out the rules and regulations for the use of vipta ("the Platform", "we", "us", "our"), accessible at vipta.pro. By registering an account, accessing, or using any part of the vipta platform, you accept and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not access or use the platform.

vipta reserves the right to update, modify, or replace any part of these Terms at any time. Changes will be communicated via the platform, and your continued use of vipta following the posting of changes constitutes your acceptance of those changes. It is your responsibility to check this page periodically for updates. These Terms were last updated in January 2026 and supersede all previous versions.

Key Terms at a Glance

1. Eligibility

To register and use a vipta account, you must satisfy all of the following eligibility conditions at the time of registration and on an ongoing basis for as long as your account remains active:

• You must be at least 21 years of age. vipta enforces a strict minimum age requirement of 21 years for all players. vipta may request proof of age (such as a National ID card or passport) at any time and may suspend your account pending verification.
• You must register using your own true and accurate personal details. The use of false, incomplete, or borrowed identity information is prohibited and constitutes grounds for immediate account termination without return of funds.
• You must be acting on your own behalf and not as an agent, nominee, or representative of any third party. Betting on behalf of others, or allowing others to use your account, is strictly prohibited.
• You must not be a current employee, contractor, or family member of an employee or contractor of vipta or any of its affiliated game providers. Employees and contractors of vipta's partner providers are similarly restricted.
• You must not be subject to a self-exclusion order placed through vipta or any other gambling platform. If you have previously self-excluded from gambling, you must not attempt to register a new account. Contact vipta support at [email protected] before attempting to return to gambling if you have a history of problem gambling.

2. Account Registration and Verification

To access the full functionality of vipta, including placing bets and making deposits and withdrawals, you must register a verified account. The registration process requires you to provide accurate personal information including your full name, date of birth, mobile number, and a valid payment method registered in your name. The following rules apply to all vipta accounts:

• Each player is permitted to hold one vipta account only. Creating multiple accounts — whether under the same or different personal details — is prohibited and will result in the permanent closure of all accounts and forfeiture of any balances held across those accounts.
• vipta reserves the right to request identity verification (KYC) documents at any time. Standard KYC documents accepted include a Bangladesh National Identity Card (NID), birth certificate, or passport. Accounts that fail to complete KYC verification within a reasonable timeframe may be suspended pending submission of documents.
• Withdrawal requests will only be processed to payment methods that are registered in the account holder's verified name. vipta does not process withdrawals to third-party accounts, payment methods belonging to other individuals, or accounts not linked to the verified identity on file.
• You are responsible for keeping your account login credentials strictly confidential. You must not share your username, password, or account access with any other person. vipta will not be held responsible for losses arising from your failure to maintain the security of your account credentials.
• vipta reserves the right to close or suspend any account at its discretion where there is reasonable suspicion of fraud, money laundering, bonus abuse, use of automated tools, or any other breach of these Terms. In cases of confirmed fraud, associated balances will be forfeited in full.

If you believe your vipta account has been accessed by an unauthorised person, you must notify vipta immediately at [email protected]. vipta will investigate the report and take appropriate action, which may include temporarily suspending the account to prevent further unauthorised activity.

3. Deposits and Withdrawals

vipta processes all player transactions in Bangladeshi Taka (BDT). Deposits are credited in BDT and withdrawals are paid out in BDT. The following conditions govern all deposits and withdrawals made through the vipta platform:

• Deposits must be made using a payment method registered in the account holder's own name. Accepted payment methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. vipta reserves the right to add, remove, or modify supported payment methods at any time without prior notice.
• Withdrawal requests are processed to the same payment method used for the corresponding deposit, where technically feasible. vipta reserves the right to request additional verification before processing any withdrawal, particularly first withdrawals or withdrawals above certain thresholds.
• Deposited funds that have not been wagered may be withdrawn subject to standard account verification requirements. Bonus funds are subject to specific wagering requirements and may not be withdrawn until those requirements have been met in full.
• vipta does not charge fees on deposits or withdrawals. However, your mobile wallet provider or bank may apply their own transaction fees, which are outside vipta's control and responsibility. vipta is not liable for fees charged by third-party payment processors.
• vipta reserves the right to delay, withhold, or decline any withdrawal request where there is reasonable suspicion of fraud, money laundering, or breach of these Terms. In such cases, vipta will notify the account holder and may request additional documentation to support the withdrawal request.

4. Bonuses and Promotions

vipta may offer bonuses, promotions, free spins, and other incentives to players from time to time. All bonuses and promotions are subject to the specific terms attached to each offer, which will be published on the platform at the time of the offer. The following general conditions apply to all vipta bonuses:

• All bonuses are subject to wagering requirements unless explicitly stated otherwise. Wagering requirements specify the number of times the bonus amount (or bonus plus deposit amount, as stated in the specific offer terms) must be wagered before the bonus or associated winnings can be withdrawn.
• Bonuses may only be claimed by eligible players who meet the conditions specified in the offer terms. A bonus may be limited to one claim per player, per household, per mobile number, per IP address, or per payment method. Attempting to claim a bonus multiple times by creating additional accounts constitutes bonus abuse.
• vipta reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time, including after a bonus has been credited to a player's account, where there is reasonable evidence of abuse, misrepresentation, or technical error in the issuance of the bonus.
• Bonuses may not be transferred between players or accounts. Bonuses credited to one vipta account cannot be moved, shared, or gifted to another vipta account or any external party. Bonus balances expire if the stated wagering requirements are not completed within the validity window specified in the offer terms.
• Welcome bonuses and first-deposit bonuses are available to new players only, on their first qualifying deposit. Subsequent deposits do not qualify for the welcome bonus. Players who close their account and re-register do not qualify as new players and are not eligible for the welcome bonus.

vipta recommends that all players read the specific terms attached to any bonus offer before accepting it. Questions about bonus terms can be directed to the support team at [email protected]. Accepting a bonus constitutes your agreement to the specific terms of that bonus offer.

5. Responsible Gaming

vipta is committed to promoting responsible gaming practices among all players. Gambling is intended to be an enjoyable form of entertainment. vipta provides the following responsible gaming tools to help players manage their gambling activity:

• Deposit limits: Players may set daily, weekly, or monthly deposit limits on their vipta account at any time. Deposit limit reductions take effect immediately. Increases to deposit limits are subject to a cooling-off period before taking effect.
• Session time reminders: Players may activate session time reminders that alert them after a specified period of continuous play. These reminders are designed to encourage players to take regular breaks and maintain perspective on the time spent gambling.
• Self-exclusion: Players who wish to stop gambling may request a self-exclusion period of 30 days, 90 days, 6 months, 12 months, or permanent self-exclusion. During a self-exclusion period, the account will be suspended and the player will not be permitted to place bets or access promotional offers.
• Cooling-off periods: Players may request a temporary cooling-off period of 24 hours, 48 hours, or 7 days. During a cooling-off period, the account will remain open but betting and deposit functionality will be temporarily suspended.

If you believe your gambling is becoming a problem, or if someone you know may be affected, please visit vipta's Responsible Gaming page for detailed guidance and self-assessment tools. You may also contact the support team directly at [email protected] for immediate assistance. vipta takes responsible gaming seriously and will act promptly on any request for support tools.

6. Prohibited Activities

The following activities are strictly prohibited on the vipta platform. Any player found to have engaged in prohibited activities will have their account immediately terminated, all balances forfeited, and may be reported to relevant authorities where applicable:

• Using automated software, bots, scripts, or any third-party tools to place bets, exploit game mechanics, or circumvent platform security measures. This includes but is not limited to auto-clickers, game emulators, and AI-assisted betting systems that interact with the platform without direct human input.
• Money laundering or using vipta as a vehicle to process, conceal, or disguise the origins of funds obtained through illegal activity. vipta complies with applicable anti-money laundering obligations and will report suspicious activity to relevant authorities.
• Creating multiple accounts for the purpose of claiming bonuses or promotional offers more than once. This includes registering under different names, mobile numbers, email addresses, payment methods, or IP addresses to circumvent the one-account-per-player rule.
• Colluding with other players or coordinating betting activity in a manner designed to manipulate game outcomes, exploit promotional mechanics, or generate guaranteed profit through matched or coordinated wagering strategies.
• Engaging in any form of harassment, abuse, or threatening behaviour directed at vipta staff, support agents, or other players. vipta operates a zero-tolerance policy towards harassment and will permanently close the accounts of players who engage in abusive behaviour.
• Providing false, misleading, or fraudulent information during registration, KYC verification, or any support interaction. This includes misrepresenting your age, identity, location, or the source of funds used for deposits.

7. Intellectual Property

All content on the vipta platform, including but not limited to the site design, graphics, logos, text, game interfaces, software, and underlying code, is the intellectual property of vipta or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal recreational purposes only. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the vipta platform or its content.

The vipta name, logo, and all associated brand elements are trademarks of vipta. Unauthorised use of vipta's trademarks, including in any domain name, social media handle, or commercial context, is prohibited and may result in legal action. Game titles, provider names, and provider logos displayed on the vipta platform remain the intellectual property of their respective owners.

8. Limitation of Liability

To the fullest extent permitted by applicable law, vipta's liability to you in connection with your use of the platform is limited as follows:

• vipta does not guarantee the uninterrupted, error-free, or continuous availability of the platform. Scheduled and unscheduled maintenance, server outages, and third-party service interruptions may affect platform availability. vipta will not be liable for losses incurred as a result of platform unavailability.
• vipta is not liable for any loss of profits, loss of data, loss of opportunity, or any indirect, special, incidental, or consequential damages arising from your use of or inability to use the platform, even if vipta has been advised of the possibility of such damages.
• In the event of a technical malfunction, software error, or system fault that affects the outcome of a game round, vipta reserves the right to void the affected game round and return wagers to players. vipta will not be liable for any winnings generated as a result of a software or system error.
• vipta's total aggregate liability to you for any claim arising from your use of the platform shall not exceed the total value of deposits made by you to your vipta account in the 30-day period immediately preceding the event giving rise to the claim.

9. Amendments to These Terms

vipta reserves the right to amend, update, or replace these Terms at any time. Where changes are material, vipta will provide reasonable notice via the platform prior to the changes taking effect. Continued use of the vipta platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must cease using the platform and may request account closure by contacting [email protected].

The most current version of these Terms will always be available on this page at vipta.pro/terms-conditions. The date at the top of this page indicates when the Terms were last updated. It is your responsibility to review these Terms periodically to stay informed of any updates. vipta is not obligated to individually notify each player of minor clarifications or editorial amendments that do not materially alter your rights or obligations.

10. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable laws. In the event of a dispute between you and vipta, you are encouraged to contact the vipta support team in the first instance at [email protected] to seek an informal resolution. vipta will make reasonable efforts to resolve disputes promptly and fairly.

Where an informal resolution cannot be reached, disputes shall be referred to a mutually agreed form of alternative dispute resolution. vipta reserves the right to take legal action to protect its interests, including in cases of fraud, money laundering, intellectual property infringement, or prohibited activity as defined in these Terms.

11. Contact and Support

If you have questions about these Terms, wish to raise a complaint, require clarification on any clause, or need to access responsible gaming tools, please contact the vipta support team. vipta aims to respond to all formal support requests within a reasonable timeframe and to handle all player communications professionally and in good faith.

Email support: [email protected]